Shipping
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Are delivery times guaranteed?
We wish we could! But alas, we only guarantee our packing times (and these are subject to arrival of stock on pre-orders and advanced stock orders). Due to the rather volatile nature of the delivery service, customs and more, we can NOT guarantee our delivery times. -
Yep, please email us at shop@pellibags.com.au to request a price before you place your order.
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Can I order 'pre order' and 'in stock' items together?
Yes, but please note, the in stock items will be sent together with your pre-ordered items when they arrive. So the order will be sent when the last item arrives. -
Do 'FREE SHIPPING' offers apply to international orders?
We are SO sorry, but due to highly variable shipping costs we are unable to offer FREE SHIPPING on any international orders. Please note all international orders are subject to import and/or customs charges, which the receiver/customer is liable for. Pelli Bags does not take responsibility for th... -
How long does it take to receive my order from when it has been shipped?
As per above, we cannot guarantee your delivery, however we love managing expectations as best we can. So, we ship with Australia Post and Sendle and here are their approximate delivery times: For Domestic orders: For all orders going to WA approx. 2 - 5 Business days. For all orders going inters... -
Please find our approximate bag weights below. Bundles are all under 3kg which means the $10 shipping rate applies. | | | | --- | --- | | Bag Type | Weight kg | | Make Waves Bundle | 1.300 | | Save the Sea Bundle | 1.950 | | Beachy Keen Market Bundle | 0.450 | | Picnic Bundle | 0.500 | | Think...
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How much is international shipping?
We currently ship to New Zealand and will be adding additional international countries in the very near future. Current shipping price to New Zealand for 0-8kg is $25. If you are in another country and would like to place an order, please email shop@pellibags.com.au and we will happily assist you... -
This is the responsibility of the customer, we hope you triple check these important details before checkout. Please contact us to arrange the second shipment, this will however be at the customers cost. A separate shipping invoice will be sent accordingly.
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International shipping pricing
We currently ship to New Zealand and will be adding additional international countries in the very near future. Current shipping price to New Zealand for 0-8kg is $25. If you are in another country and would like to place an order, please email shop@pellibags.com.au and we will happily assist yo... -
Ordering 'pre order' and 'in stock' items together?
Due to the way our shopping cart allocates shipping costs, we can only ship the entire order together. So, if you order a pre order item with in stock items, your complete order will be sent once ALL items are in stock. If you want to receive items separately, please place a separate order. Thi... -
Shipping Policy All domestic retail orders are shipped via Australia Post and upon ordering, customers automatically give authority for their order to be left unattended at their delivery address. PELLI Bags will only replace orders sent using these methods, provided the order is proved lost in ...
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Shipping Policy All domestic retail orders are shipped via Australia Post or Sendle and upon ordering, customers automatically give authority for their order to be left unattended at their delivery address. PELLI Bags will only replace orders sent using these methods, provided the order is prove...
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All of our stock is held in Fremantle WA, so we aim to dispatch all orders within 2-5 business days from the date you placed the order. ‘Business days’ means a day which is not a Saturday, Sunday or public holiday in Western Australia, Australia. Please be aware, we also close for a period of tim...
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| | | | --- | --- | | Weight Guide | kg | | Make Waves Bundle | 1.300 | | Save the Sea Bundle | 1.950 | | Beachy Keen Market Bundle | 0.450 | | Picnic Bundle | 0.500 | | Think Big Shopping Bag | 0.330 | | Turn the Tide Shopping Bag | 0.220 | | OK Chill Cooler Bag | 0.360 | | Chill Homie Picnic...
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What if I have entered an incorrect address without realising?
This is the responsibility of the customer, we hope you triple check these important details before checkout. Please contact us to arrange the second shipment, this will however be at the customers cost. A separate shipping invoice will be sent accordingly. -
Please submit a request via our email shop@pellibags.com.au within 10 working days of receipt of your order and we will rectify. Please let us know the issue you are having and include a picture or video if possible. We will get back to you with a solution as soon as we can.