Need a hand? You’re in the right place.

• Bento Box Set
• Canvas / Calico Bags
• Insulated Cooler Bags
• Jute Shopping Bags without internal Lamination
• Produce Bags
• Shopping Bags

• Do your bags contain plastic?
• How do I use a gift voucher/promo code?
• How many codes can we use in one order?
• I'd like to use Afterpay but I can't see it in the checkout?
• I'd like to use Afterpay but it's not working/sending me in a loop?
• I received the wrong product.
• My promo code/gift voucher isn’t working!

View all articles in Products and Pricing →

• How to make a return for exchange or refund
• I don’t like my product, can I return it?
• Returns and Refunds Policy
• Returns, Exchanges and Refunds Policy

• Are delivery times guaranteed?
• Can I get Express shipping?
• Can I order 'pre order' and 'in stock' items together?
• Do 'FREE SHIPPING' offers apply to international orders?
• How long does it take to receive my order from when it has been shipped?
• How much do the bags weigh?
• How much is international shipping?

View all articles in Shipping →